Last updated: October 14, 2026
1. Before your reservation is created
If you cancel before we have created your reservation in the GDS, you will receive a full refund promptly.
2. After your reservation is created
Once your reservation has been created and your itinerary emailed, the service has been delivered and the order is non-refundable.
3. When we will refund you
- We are unable to create or deliver your reservation.
- You were charged twice for the same order.
4. Corrections
If a name or detail you entered is wrong, email us quickly. We will try to correct it; a new reservation may carry a fee.
5. Visa refusals
Visa decisions are made by the authorities, not by us. A visa refusal is not a reason for a refund.
6. How to ask for a refund
Email support@flightpnr.com with your order reference. Approved refunds are issued promptly to the original payment method.
Questions? Email support@flightpnr.com. FlightPNR · Toronto, Ontario, Canada.